Wednesday, August 15, 2012

Error Installing nComputing vSpace Management Center

So we have been looking at the new HDX-on-a-Chip zero clients from nComputing. Specifically the n400 and n500 units. So far my team has been pretty pleased with the overall user experience. A recent firmware update greatly improved the overall performance of the device, specially in terms of boot up time. One thing to note is the n400 only supports single monitors, and 720p video. The n500 supports dual monitors and full 1080p video (and 802.11) These devices are VERY attractive from a price point, compared to other devices from vendors like Dell/Wyse or HP.

nComputing recently released a management tool that allows admins to mass deploy firmware updates from a central (or peer-to-peer) location. In my opinion, this is a very important tool cause manually updating hundreds or even thousands of end points would be painful. The management software requires JRE 7, and Tomcat 7 (Tomcat on Windows, bleh), which are part of the vSpace install. It requires Server 2008 R2 SP1. However, I came across an error during the install. (See Below)


















I noticed if I chose an Advanced install, and excluded Tomcat, the install would finish without error, however vSpace would not run because there wasn't a back end web service available.

Solution: I worked with my nComputing SE and the issue is related to Access Control. Since the management software is packaged as an .msi, there is no prompt for elevated privileges. You must go into the Control Panel --> User Account and set the User Account Control Settings to "Never Notify". Reboot the server and then try the install again. Everything should install properly. I suspect nComputing will correct this shortly. All-in-all vSpace Management is pretty straight forward and easy to use. There is LDAP integration, and the ability to create groups and profiles. This gives admins the ability to stagger firmware deployments. Below is a link to a 30 day eval and a link to a comparison chart for the n400 and n500. If you are in the market for thin/zero clients, I would highly recommend you take a look at nComputing. Cheers.

http://www.ncomputing.com/products/nseries

http://www.ncomputing.com/support/software-downloads

3 comments:

  1. didn't work with windows 7... I'm have that same error message keep popping up at the end of the download

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  2. stizzy1616, have you reached out to nComputing support? I have not tried installing it on Windows 7 (just Windows 08 R2) It could be something else.

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  3. yes i reached out to them a month ago and no reply back so i figured i search the web for answers

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